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Guides for patients and partners

Practical, specific answers — kept separate for patients and referral partners, since the two rarely need the same information.

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Specialty & country guides

FAQs — patients

Questions patients ask most

How much does treatment cost?

It depends on the procedure and hospital. Share your reports through our free consultation and we'll return a written cost estimate before you commit to anything.

How long does the medical visa take?

Once your hospital invitation letter is issued, most patients receive their visa within 3–5 working days, though this varies by country.

Can a family member travel with me?

Yes — attendant visas and accommodation for accompanying family members are arranged as part of standard patient services.

FAQs — referral partners

Questions partners ask most

How are facilitation fees structured?

Fees are agreed in a written B2B coordination agreement between MedTrav and the referring party — never paid to a treating doctor.

Do you work with government referral schemes directly?

Yes, including Oman's Treatment Abroad programme, Maldives' Aasandha/NSPA, and Fiji's Overseas Referral Committee.

What does onboarding as a new partner involve?

A short intake call, a written coordination agreement, and access to case-tracking tools — typically completed within two weeks.